Privacy Policy

---

Total Trust Insurance Group, Inc (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, totaltrustinsgroup.com

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Information you voluntarily provide, including but not limited to:

• Name
• Email Address
• Phone Number
• Mailing Address
• Date of Birth
• Driver’s license number
• Social Security number (when required for insurance services)
• Insurance-related      information (policy details, claims history, coverage needs)

b. Non-Personal Information

Information collected automatically when you visit our website, such as:

• IP      address
• Browser      type
• Device      information
• Pages      visited
• Date      and time of access

2. How We Use Your Information

We use collected information to:

• Provide      insurance quotes and services
• Communicate      with you regarding policies, claims, or inquiries
• Process      applications and transactions
• Improve      website functionality and user experience
• Comply      with legal and regulatory requirements
• Prevent      fraud and ensure security

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Insurance      carriers and underwriting partners
• Service      providers who assist in website hosting, data storage, or analytics
• Regulatory      authorities or law enforcement when required by law
• Other      parties with your consent or as necessary to provide requested services

All third parties are required to protect your information and use it only for authorized purposes.

4. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to:

• Improve      site performance
• Analyze      traffic and usage patterns
• Remember      user preferences

You may disable cookies through your browser settings, though some website features may not function properly.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

6. SMS/Text Messaging Consent

By providing your mobile phone number and opting in, you expressly consent to receive text messages from Total Trust Insurance Group, Inc including messages sent using an automatic telephone dialing system. These messages may include, but are not limited to:

· Insurance quotes and policy information

· Account notifications and reminders

· Claims updatesw

· Customer service communications

· Promotional or informational messages (where permitted by law)

Message frequency may vary. Standard message and data rates may apply depending on your mobile carrier. Mobile carriers are not liable for delayed or undelivered messages. Consent to receive text messages is not a condition of purchasing any insurance product or service.

You may opt out of receiving text messages at any time by replying STOP to any message. You may also reply HELP for assistance or contact us directly at (508) 202-4947 or info@totaltrustinsgroup.com.

7. Your Privacy Rights

Depending on your location, you may have the right to:

• Access      your personal information
• Request      correction or deletion of your information
• Opt      out of certain communications
• Restrict      or object to data processing

To exercise these rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Total Trust Insurance Group
Address: 210 Worcester St. Suite A, North Grafton, MA 01536
Phone: (508) 202-4947
Email: info@totaltrustinsgroup.com